Role Overview
This role owns department culture, department KPIs, people performance, production output, and team accountability.
You are not here to be a salesperson, but instead a manager of salespeople. You are here to protect our culture, run the department and produce results.
You will manage:
- 2 office staff (inbound calls)
- 5 Account Managers (client management + sales)
You are accountable for:
- Revenue retention
- Revenue growth (existing clients + inbound leads)
- Team performance
- Execution
This is a hands-on leadership role that combines team management, sales oversight, account management and quality control.
We are hiring someone who is data driven, can run the system, drive performance and hold people accountable.
If the team’s numbers don’t move, this role is not succeeding.
What You Will Do
Own Team Performance
- Lead a 7-person team (office + field)
- Set clear expectations and hold the team accountable
- Address under performance immediately
Own Inbound Leads
- Ensure calls are answered and converted
- Improve:
- Estimate cycle (call → appointment → estimate → close)
- Lead response time
- Enforce call handling standards
Own Sales Execution
- Track and manage:
- Estimates completed
- Close rates
- Revenue sold
- Hold Account Managers accountable for results
- Ensure consistent follow-up on every opportunity
Own the Client Book
- Maintain high client retention
- Drive additional revenue from existing clients
- Improve overall sales performance
Own the Numbers
- Track daily, weekly, and monthly performance
- Report results and issues to leadership
- Identify problems and fix them
Enforce Process
- No missed leads
- No late estimates
- No dropped client requests
Expectations
Daily
- Monitor performance
- Manage lead flow
- Fix issues immediately
Weekly
- 1-on-1s with team
- Review sales performance
- Report to leadership
Monthly
- Review results
- Adjust and improve
Scoreboard
You are measured on:
- Revenue growth
- Client retention
- Close rate
- Lead conversion
- Team performance
Requirements
- Experience managing people in a service or sales environment
- Strong accountability and leadership skills
- Comfortable addressing performance issues directly
- Ability to manage numbers and performance metrics
- Organized and process-driven
Compensation
- Base salary + performance incentives
- Performance bonus tied to results
This Role Is For You If
- You want ownership of results
- You hold people accountable
- You are driven by performance and numbers
- You can manage both people and processes
This Role Is Not For You If
- You are only comfortable selling and not managing
- You avoid difficult conversations
- You need constant direction
- You prefer a low-accountability environment
Final Note
This is a high-responsibility role with full ownership of sales.
If you are not comfortable being held accountable for results, this is not the position for you.
Use this link and fill out the following form. CLICK HERE
You can also send a copy of your resume to [email protected] with “Sales Manager Resume” in the subject line. Please know all inquiries will be confidential and only Garrett Matthews (owner) will have access to your emails and questions.
